Internet banking - Transaction facility has been discontinued effective November 30,2020
How do I perform a FAST transaction?
After logging into your internet banking using Login ID and password, at the Funds Transfer (Interbank Funds Transfer) page, when entering the details of your payment, the FAST option will be available if the beneficiary bank is one of the FAST participating banks. Tick on the box [FAST (Fast and Secure Transfer)], complete the remaining fields and proceed to submit the transaction.
Can I use FAST if I have the payee’s name only and not the account number?
No, the payee’s bank account number is required for FAST transfer.
Why can't I choose FAST for my transaction?
You will not be able to choose FAST if the beneficiary bank is not one of the FAST participating banks.
I have an existing payee where the beneficiary bank is one of the participating banks. Do I still need to create new payee to perform a FAST transaction?
No, if you have already added the designated payee previously; you may simply click on the Fund transfer link to transfer funds to the payee and then select FAST to perform the FAST transaction.
Why do I have to fill in Purpose of Transfer?
The purpose of transfer field is required to be filled in for FAST transactions, and the purpose code that you have selected will be reflected in the account transaction history for each FAST transaction, for your easy reference.
Can I perform a future dated FAST transaction?
Can I have a recurring FAST transaction?
Yes. Please note that the start date for any recurring transaction cannot be the same day. The earliest start date is the following day.
I encountered the following error message, what does it mean?
*The selected bank is currently unable to accept FAST transactions. You may choose to use the 3rd Party Funds Transfer service instead which may take 2 - 3 working days. Alternatively, please try again later.
The beneficiary bank is currently unable to accept FAST transactions. You may choose to effect the funds transfer using the 3rd Party Funds Transfer (Interbank Funds Transfer) service, which may take two to three working days. Alternatively, you may try again later.